I have free time, I will fight to the end to prove that I have one account quatro casino. I have already complained to eCogra and I will file a complaint to OPA and IGC. I'm the only one who uses my computer, no one else can use my computer because I live alone with my mother who do not even know what a computer is. It is necessary that all the members and the administrators of this forum know that I have an account quatro casino and I never creates other accounts, I found the casino rewards group does not seek to settle the problems of players, if a player wins with 1 euro deposit his account is closed and its withdrawal canceled for multiple accounts creation. I will not post these links as are prohibited to post affiliate links. I spent a great time browsing the net to looked for complaints against quatro casino in particular and in general rewards casino group and I found that several players have problems like me with this group. If we told everyone how they were caught it would defeat the purpose of having them. Internal security and fraud checking policies are confidential for a reason. Darkwin if you are confident that you did not break this rule, go to eCogra so they can see the evidence. Any winnings associated with a bonus being claimed more than once will be confiscated and the casino account locked.Īs I said, the casino has strong evidence to prove this rule has been broken. You cannot have more than one account at the SAME casino:ġ.All promotions can only be claimed once per computer, mobile device, person, household, family, household address, email address, credit card number, IP address or shared computer environment such as a library, workplace, fraternity, university or school. There is no rule against having an account at each individual casino.

If the player is indeed correct and only has one account, eCogra will rule in his favour. The casino will provide evidence to eCogra. I certainly won't be depositing or playing at this joint! 'No obligation to pass on any information' Well you could say this about any account, now couldn't you? I think this is just another way these crappy casino's change the T & C's to benefit them. If you are not happy with the casino's decision, you are welcome to contact eCogra. They have no obligation to pass on any information.

I have consulted with the risk management department and they have strong evidence regarding the duplicate accounts.

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